Fair coffee.
Sharp code.
Same obsession.
Critical Beans IT is a Belgian roastery and IT consultancy in one workshop. We buy coffee directly from farms we've met, roast in small batches, and share what we learn on the road, on camera, and on GitHub.
The team
Founded Critical Beans IT to marry two obsessions: honest coffee sourcing and cleanly-built software. Walked from Brussels to Rome to raise awareness for fairness in the coffee value chain.
The camera-facing side of the roastery. Records the brew guides, the road stories and the late-night unboxings on YouTube (@critcof).
Shapes how the shop, the packaging and the workshops feel. Anti-clutter, pro-warmth, allergic to lorem ipsum.
Find us
Terms & Conditions
Last updated: September 2026
1. Who we are
Critical Beans IT is operated by Christophe Van Neste, sole proprietor, registered in Belgium under enterprise number BE1007.429.627, with a registered address at Meulestee 11, 8310 Assebroek. VAT registration applies as required by Belgian law.
2. Scope
These terms apply to every purchase made throughcriticalbeansit.beand to every workshop or consultancy service we deliver in person. By placing an order you accept these terms.
3. Orders & pricing
Prices are shown in EUR, VAT included where applicable (6% on coffee & food, 21% on merchandise and services in Belgium). Shipping costs, if any, are calculated at checkout. If you return your order, any non-recoverable shipping, payment processing, and return transport costs may be deducted from your refund where permitted by applicable law. Contracts are formed the moment we send the order confirmation email.
4. Payment
Payments are processed by Stripe. We never see or store your card details. Accepted methods include cards, Bancontact and iDEAL.
5. Delivery
Physical items ship from Bruges within 2–4 business days after roasting or preparation, to addresses inside the EU. Workshops and other on-site services are picked up / attended at the roastery unless otherwise stated in the product description.
6. Right of withdrawal
Consumers purchasing online have the right to withdraw from their purchase within 14 days of receiving the goods without giving any reason.
To exercise this right, please contact:212coffees@gmail.comThe customer must return the goods within 14 days after notifying us of the withdrawal. Refunds will be issued within 14 days after we receive the returned goods or valid proof that they were shipped back.
The right of withdrawal does not apply where Belgian or European consumer legislation provides an exception, including: goods made to the consumer's specifications or clearly personalised; goods liable to deteriorate or expire rapidly; sealed food products once unsealed after delivery; workshop, training, or event bookings for a specific date or period. Customers are responsible for any diminished value resulting from handling beyond what is necessary to establish the nature, characteristics, and functioning of the goods.
7. Warranty
The Belgian statutory 2-year warranty applies to non-consumable goods (apparel, kits, hardware). Coffee is guaranteed fresh through the best-before date printed on the bag.
8. Privacy
We collect only what we need to fulfil your order (name, email, address, payment token) and to answer any question you send us. We do not sell your data. Full detail lives in our privacy notice, updated together with these terms.
9. Applicable law
These terms are governed by Belgian law. Any dispute we cannot resolve amicably will be submitted to the courts of Bruges.